For support with any of our Shopify themes, please email support@giraffic.co and include link to your store.

For support with any of our Tumblr themes, please email tumblr@giraffic.co and include link to your blog and what theme you're using.

We try to respond within 2 days. Please note: we do not offer support for HTML and CSS customizations.

Contact

Shopify: support@giraffic.co

Tumblr: tumblr@giraffic.co

Ask the Community

Post a Public Question
  • FAQ

    I haven't received an invoice after purchasing theme Tumblr handle all payments for themes, please email sup...

    May 13, 2014 03:23AM BST
  • Inserting photos from a URL on text posts

    Tumblr's new Dashboard is great, but unfortunately they removed the option to insert a photo from a URL on tex...

    Mar 28, 2013 12:01AM GMT
  • Creating a Flickr photo gallery page

    If you find "Flickr Photoset ID" in your theme's customisation options, then you can create a photo gallery pa...

    Jul 15, 2013 09:52AM BST
  • Creating an Instagram photo gallery page

    Reverb, Amplify, Cookbook, Travelogue & Pop Cultured theme all include an option to create a photo gallery...

    Jul 15, 2013 10:02AM BST
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