For support with any of our Shopify themes, please email support@giraffic.co and include link to your store.

For support with any of our Tumblr themes, please email tumblr@giraffic.co and include link to your blog and what theme you're using.

We try to respond within 2 days. Please note: we do not offer support for HTML and CSS customizations.

Contact

Shopify: support@giraffic.co

Tumblr: tumblr@giraffic.co

Ask the Community

Post a Public Question
  • Custom header

    Hey just wanted to know if anyone knows of a way to add your own custom image header via HTML/CSS? I ask becau...

    0 Community Answers Feb 27, 2017 07:54PM GMT
  • Modular soundcloud

    Hello I'm having a problem connecting my soundcloud account with the modular theme. As of right now nothi...

    4 Community Answers Feb 10, 2017 04:38PM GMT
  • BIg Cartel not sycing to Modular theme?

    I have tried every possible user name for our Modular theme (twintemple, Twin Temple, Twin Temple, twintemple....

    0 Community Answers Nov 10, 2016 10:01PM GMT
  • Modular - Discography grid layout

    Any way to fix the layout grid for Discography if there's only 4 albums displayed? Would be best to displ...

    0 Community Answers Nov 05, 2016 10:34PM GMT
  • Soundcloud player not working on Reverb theme

    Greetings! My Soundcloud player does not play in the Reverb theme. Here is a link to the tumblr. Thanks! ...

    0 Community Answers Oct 30, 2016 06:49PM GMT
  • Page

    Hi, I'm trying to make a website for myself. I bought the modular template, and i want to add a page/l...

    0 Community Answers Aug 21, 2016 03:49PM BST
  • play youtube videos without youtube logo

    Is there a possibility to remove the Youtube Logo from the videos in "latest uploads" mode? Usual...

    0 Community Answers Aug 08, 2016 05:36PM BST
  • Modular Youtube

    I'm having ttrouble connecting my youtube channel to the website, and posting a playlist on the theme!

    1 Agent Answer 0 Community Answers Jan 06, 2016 07:32PM GMT
  • Header in Modular appearing without links

    Hello! The header in Modular is not showing links to any of my blog pages, or my social media bar under the he...

    1 Agent Answer 0 Community Answers Jan 06, 2016 05:26AM GMT
  • Stacked Tumblr Theme Error

    Dear Sirs, I bought your tumblr theme (Stacked Theme: http://stackedtheme.tumblr.com/) for my website and eve...

    0 Community Answers Dec 18, 2015 12:46PM GMT
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