For support with any of our Shopify themes, please email support@giraffic.co and include link to your store.

For support with any of our Tumblr themes, please email tumblr@giraffic.co and include link to your blog and what theme you're using.

We try to respond within 2 days. Please note: we do not offer support for HTML and CSS customizations.

Contact

Shopify: support@giraffic.co

Tumblr: tumblr@giraffic.co

Ask the Community

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Chronicle

  • header image size

    What is the best image size (dimensions) to use with the Chronicle theme?

    0 Community Answers Oct 09, 2016 04:41PM BST
  • Chronicle Photo Description

    Hi! In the Chronicle Tumblr Theme iĀ“cant view the individual photo description, in the photoset post (not the ...

    0 Community Answers Sep 13, 2016 11:01PM BST
  • Chronicle Theme Fonts

    I've got two questions: 1- I can't change the font of my Post Titles. It's fixed on Open San...

    1 Agent Answer 0 Community Answers Aug 09, 2015 01:44PM BST
  • Enable infinite scroll

    Hello, is there a way to enable infinite scroll with this Chronicle theme? Thanks

    1 Agent Answer 0 Community Answers Jul 27, 2015 05:57PM BST
  • Instagram page not working

    I followed the instructions on how to make an Instagram page, but my pics aren't showing. :( Help? ;) ...

    1 Agent Answer 0 Community Answers Jun 10, 2015 01:57PM BST
  • Linkedin icon

    I would like to add a Linkedin icon to the lineup below each post. I use the Chronicle theme for my blog. Has ...

    0 Community Answers Mar 28, 2015 11:11AM GMT
  • Responsive Nav

    Some of our visitors are having trouble finding the menu on desktops. We tried using the "show nav in hea...

    0 Community Answers Nov 08, 2014 04:38PM GMT
  • resizing vertical photos to fit page

    Is it possible to resize vertical photos to fit the screen in Chronicle? Also, what are the recommended dimens...

    1 Agent Answer 0 Community Answers Aug 17, 2014 06:40AM BST
  • How do I enable a title/intro to be above a photo post?

    Hi - I am using Chronicle on Tumblr and am trying to follow the instructions to have a title and the first par...

    1 Agent Answer 1 Community Answer Jun 17, 2014 11:58AM BST
  • Header Text & Text Border Problem

    I am not using a photo in my header background. Header Text & Header Text Border both set to black. Head...

    2 Agent Answers 1 Community Answer Jun 16, 2014 08:40PM BST
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