For support with any of our Shopify themes, please email support@giraffic.co and include link to your store.

For support with any of our Tumblr themes, please email tumblr@giraffic.co and include link to your blog and what theme you're using.

We try to respond within 2 days. Please note: we do not offer support for HTML and CSS customizations.

Contact

Shopify: support@giraffic.co

Tumblr: tumblr@giraffic.co

Ask the Community

Post a Public Question
  • Favicon

    How do I add a favicon to the "Editorial" Theme?

    0 Community Answers Jun 20, 2017 09:21PM BST
  • Adding snippet to a homepage section

    Hello, I want to add Foursixty data feed snippet to a section of the homepage. Where can I add this? The text ...

    0 Community Answers Apr 19, 2017 06:28PM BST
  • Label Theme

    hello , how can I change the slidebar menu to horizontal navigation bar, Thanks

    0 Community Answers Apr 09, 2017 08:01PM BST
  • Does Label Theme Take Video?

    Can I add videos to this theme?

    0 Community Answers Apr 06, 2017 05:09PM BST
  • collection - Create Theme, Featured Collection Cards (Collection Image...

    Hi There, Am I missing something? I have assigned Collections to two featured collection areas on the ho...

    1 Community Answer Jan 18, 2017 05:19PM GMT
  • Support for Multi-Level Menus

    I'm not quite sure where to go to request features in future updates, but adding support for multi-level ...

    0 Community Answers Dec 12, 2016 01:58AM GMT
  • Adding additional home page featured product cards

    How do you add additional home page-featured product cards along with the default 2 options the theme already ...

    0 Community Answers Dec 10, 2016 02:33PM GMT
  • Make video as background on Hompage

    I wanted to know if you had any tips/suggestions for making the hompage background as an embedded video that c...

    3 Community Answers Oct 25, 2016 10:19PM BST
  • Upload new font for Titles

    What is the recommend method to upload a new font to be used for page titles?

    1 Agent Answer 0 Community Answers Oct 25, 2016 09:03PM BST
  • Full Width Page Template

    I was wondering what the easiest way to make a page full width by creating a new template? I want to lay ou...

    0 Community Answers Oct 25, 2016 08:57PM BST
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