For support with any of our Shopify themes, please email support@giraffic.co and include link to your store.

For support with any of our Tumblr themes, please email tumblr@giraffic.co and include link to your blog and what theme you're using.

We try to respond within 2 days. Please note: we do not offer support for HTML and CSS customizations.

Contact

Shopify: support@giraffic.co

Tumblr: tumblr@giraffic.co

Ask the Community

Post a Public Question
  • Instagram feed

    Is anyone else having trouble with the Instagram feed not showing photos? All of the blocks are there so it’s ...

    4 Community Answers Jan 13, 2018 01:26PM GMT
  • Publish Theme: Drop down list for collection contents

    On the demo version of Publish, when you click on "Guides" on the home page menu, a drop-down list o...

    0 Community Answers Dec 18, 2017 03:53PM GMT
  • Shopify template integration

    Hello, I saw that you offered templates for other platforms that featured some pretty awesome integrated appl...

    0 Community Answers Nov 28, 2017 12:10AM GMT
  • responsiblity disclosure vulnerability

    Hello sir I found some vulnerability/bug(security issue)in your site that the vulnerability/bug report harm...

    0 Community Answers Sep 18, 2017 07:20AM BST
  • Editorial Theme - Changing height of sections

    The header is taking up 1/3 of the screen. Is there a way to shorten it? Thank you

    0 Community Answers Sep 15, 2017 06:32PM BST
  • Instagram Fix

    My instagram does not show up properly, the boxes are spaced all weird throwing the entire website off. Help?

    0 Community Answers Sep 14, 2017 05:08PM BST
  • Editorial Theme - Pagination

    Hi, I'm using the Editorial theme and on collection pages I'm not having any luck changing 8 items t...

    0 Community Answers Aug 19, 2017 12:33AM BST
  • Favicon

    How do I add a favicon to the "Editorial" Theme?

    0 Community Answers Jun 20, 2017 09:21PM BST
  • Adding snippet to a homepage section

    Hello, I want to add Foursixty data feed snippet to a section of the homepage. Where can I add this? The text ...

    0 Community Answers Apr 19, 2017 06:28PM BST
  • Label Theme

    hello , how can I change the slidebar menu to horizontal navigation bar, Thanks

    0 Community Answers Apr 09, 2017 08:01PM BST
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