For support with any of our Shopify themes, please email support@giraffic.co and include link to your store.

For support with any of our Tumblr themes, please email tumblr@giraffic.co and include link to your blog and what theme you're using.

We try to respond within 2 days. Please note: we do not offer support for HTML and CSS customizations.

Contact

Shopify: support@giraffic.co

Tumblr: tumblr@giraffic.co

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Does support ever write back?

Mario Carrillo Dec 29, 2017 12:19AM GMT

I have emailed them with a couple of problems for the Modular Theme and they haven't written me back.
Has anyone gotten answers from the support team? Or should I give up and get my money back?

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