For support with any of our Shopify themes, please email support@giraffic.co and include link to your store.

For support with any of our Tumblr themes, please email tumblr@giraffic.co and include link to your blog and what theme you're using.

We try to respond within 2 days. Please note: we do not offer support for HTML and CSS customizations.

Contact

Shopify: support@giraffic.co

Tumblr: tumblr@giraffic.co

Ask the Community

Post a Public Question
Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Instagram photo gallery large image preview issue

Darcy Mar 29, 2014 12:59AM GMT

Hi, love the Amplify theme btw. I created a instagram photo gallery page. Initially, when I clicked one of the thumbnail photos on the gallery page, the background would get a transparent grey screen and the image would appear larger and overlay on that transparent screen, still allowing you to see or navigate back to the site in the background. It also allowed you to scroll through the larger previews of my photos.

Now when I click a thumbnail photo on the gallery page the larger preview just replaces the whole site in the window with that single larger preview photo with no scrolling capability and I have to click the back button in the browser to get back to my site. Why is this happening? Did something get reset when I received an update? How do I get that old function back? Here's a link so you can see what's happening: http://www.speakerwave.com/gallery

Up -3 rated Down
William Rainbird Apr 02, 2014 02:24AM BST Giraffic Themes Agent
I'm currently getting the lightbox again - are you still having this issue?

Cheers Will
Up 2 rated Down
Darcy May 07, 2014 07:17PM BST
Yep still having this issue ... do I need to do something on my end to reactivate the lightbox function?

Thanks!
Darcy
Up 0 rated Down
William Rainbird May 08, 2014 12:10AM BST Giraffic Themes Agent
Can you shoot me an email - support@girafficthemes.com and I can help you out from there?

Cheers Will

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@girafficthemes.com
http://assets0.desk.com/
false
girafficthemes
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete