For support with any of our Shopify themes, please email support@giraffic.co and include link to your store.

For support with any of our Tumblr themes, please email tumblr@giraffic.co and include link to your blog and what theme you're using.

We try to respond within 2 days. Please note: we do not offer support for HTML and CSS customizations.

Contact

Shopify: support@giraffic.co

Tumblr: tumblr@giraffic.co

Ask the Community

Post a Public Question
Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Instagram Photo Display

Natalie Jun 07, 2014 06:03AM BST

Hi there

I purchased Travelogue theme and tried adding Instagram photos in the footer as per the instruction given here: http://traveloguetheme.tumblr.com/customization#thirdParty
I got the access token which looks like this: http://traveloguetheme.tumblr.com/instagram#_=_
But photos are not displaying and I couldn't create a gallery page either.

I don't know what the problem is.. Could you give me some guidance?
Thank you in advance!

- Nat

Up -3 rated Down
William Rainbird Jun 07, 2014 06:33PM BST Giraffic Themes Agent
Try getting your instagram access token from Firefox or Chrome - safari causes problems which I need to fix.

Cheers Will
Up -1 rated Down
Kit Aug 26, 2014 03:13PM BST
Hi there, we're also running into the same issue that Natalie is experiencing. We're getting #_=_ at the end of instagram and foursquare access codes and they show up blank on our site. We've tried other browsers. Are there any other methods to relieve the issue? Thanks.
Up 0 rated Down
Elizajane Mar 11, 2015 04:20AM GMT
I'm having the same issue as Kit and Natalie. I have also tried different browsers. I can create an Instagram page but no photos are showing.
Up 1 rated Down
William Rainbird Mar 12, 2015 11:49PM GMT Giraffic Themes Agent
Try obtaining your Access Token from here:

http://www.girafficthemes.com/instagram/

Cheers Will

This question has received the maximum number of answers.

support@girafficthemes.com
http://assets3.desk.com/
false
girafficthemes
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete